Privacy policy

1. General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Detailed information on the topic of data protection can be found in our privacy policy listed below this text.

To understand how and why your data is used, it is important that you read this privacy policy and all other data protection and fair data processing notices that we provide to you in connection with the collection or processing of your personal data on certain occasions.

We refer to the definitions according to Art. 4 EU General Data Protection Regulation (GDPR) for the terminology used.

2. Information about the Responsible Party

The responsible party for processing your personal data on this website is:

DNA Trading UG

Mainzer Landstraße 88

60327 Frankfurt am Main

info@dna-trading.com

Managing Director: Daniel Toos

3. Summary

When you visit our website, your IP address is stored. This is done in a truncated form, from which we create statistics. It is necessary to process data to operate our website. To handle your request, we need your contact details. To continuously improve our web offerings for you, we rely on the support of an analytics service. We also have "Ensolia" profiles on some social networks, through which we can view information about you. We work with some service providers who may receive your data for specific purposes.

For security reasons and to protect your personal data, our website is encrypted using SSL/TLS technology. This encryption technology is visible to you through "https://" and the lock symbol in your browser’s address bar.

4. Server Log Files

The provider of the site automatically collects and stores information in so-called server log files, which your browser automatically transmits to us and makes available to us. These are:

• Browser type and version • Operating system used • Referrer URL • Hostname of the accessing computer • Time of the server request • IP address

The basis for data processing is Art. 6 para. 1 f GDPR. We have a legitimate interest in the technically error-free presentation and optimization of our website, which requires the collection of server log files.

We use the following service providers:

Ionos SE

Elgendorfer Straße 57

56410 Montabaur

6. Communication

Free Consultation

You can take advantage of our free consultation offer by filling out a contact form. In this process, we process the following data from you:

• Your inquiry • First name and last name (mandatory) • Email address (mandatory)

We process the data based on Art. 6 para. 1 b GDPR, namely for the initiation of a contractual relationship and, upon concluding the contract, also for the performance and termination of the contract, as well as Art. 6 para. 1 f GDPR. Our legitimate interest is based on answering your inquiry.

Typically, we retain your data for up to 10 years for commercial and tax reasons and for up to 2 or 5 years for warranty claims (§ 438 BGB). For mere inquiries, we generally delete them after 1 year. More details are provided below.

Advertising (§ 7 UWG)

We would like to inform you in the future (provided you have purchased from us) about new developments and information related to your last purchase from us—i.e., advertising. For this purpose, we use your contact details such as email address and name. The legal basis for this processing is Art. 6 para. 1 f GDPR. We have a legitimate interest in using your data for advertising purposes if you have made a purchase from us before.

Objection

You can object to the processing of your personal data for direct marketing purposes at any time free of charge. Please refer to the information about your rights provided below for further details.

Facebook Fan Page

We operate a Facebook fan page of Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), to communicate with you and other interested parties and to inform you about our range of services.

We process the following categories of data:

• Communication content such as messages and comments • Likes • Profile information such as pictures and other information you have posted • The aforementioned data may also include special categories of personal data, the processing of which is privileged under Art. 9 para. 2 e GDPR.

Due to the constant development of Facebook, the availability and processing of data change, so please refer to Facebook's privacy policy for more information: https://www.facebook.com/about....

Please Note: Even for logged-in users, Facebook determines the IP address of the user. If you are a Facebook member and are logged in to your Facebook profile while visiting our “fan page,” Facebook links your visit with your personal user account.

The legal basis for this data processing is Art. 6 para. 1 f GDPR, based on our legitimate interest mentioned above.

Facebook Insights

Through the so-called “Insights” of the Facebook page, statistical data of different categories is available to the operators of the “fan page.” These statistics are generated and provided by Facebook. This feature cannot be disabled, and the generation and processing of data cannot be prevented. For more information, you can visit:

https://www.facebook.com/business/help/144825579583746?helpref=search&sr=15&query=insights

In the context of processing personal data for Insights statistics, we and Facebook are joint controllers under Art. 26 GDPR. Facebook provides an agreement, which you can find here: Facebook Page Insights Supplement.

For a selectable period and for the categories of fans, followers, reached people, and interacting people, Facebook currently provides the following data:

Total number of page views, likes, page activities, post interactions, reach, video views, post reach, comments, shared content, responses, gender distribution, origin based on country and city, language, views and clicks in the shop, clicks on route planners, clicks on phone numbers. Data related to Facebook groups linked to our Facebook page is also provided.

We cannot directly relate this data to individuals, but Facebook can.

Due to the constant development of Facebook, the availability and processing of data change, so please refer to Facebook's privacy policy for more information: https://www.facebook.com/about....

The legal basis for this data processing is Art. 6 para. 1 f GDPR, based on our legitimate interest in communicating with you, informing you, and utilizing Facebook's reach.

Facebook Pixel

This website uses the remarketing function of Facebook Inc. (“Facebook”), known as Facebook Pixel.

This function is designed to present interest-based advertisements (“Facebook Ads”) to visitors of this website while they visit the social network Facebook. For this purpose, the Facebook remarketing tag has been implemented on this website. This tag establishes a direct connection to Facebook servers when you visit the website. The information that you have visited this website is transmitted to the Facebook servers, and Facebook associates this information with your personal Facebook user account. For more information on the collection and use of data by Facebook, as well as your rights and options to protect your privacy, please refer to Facebook's privacy notices at https://www.facebook.com/about....

You have the option to disable the collection of data for personalized advertising purposes. A cookie will be set to permanently prevent data collection unless you specifically delete this cookie in your browser or use the “Delete all cookies” function. You can repeat the objection at any time.

Further Information

We have no influence over data that Facebook processes under its own responsibility according to Facebook’s terms of use. For more details, please refer to Facebook's privacy policy. For data transfers, such as to the USA, Facebook has concluded so-called Standard Contractual Clauses pursuant to Art. 46 para. 2 c GDPR.

To the extent that we process your personal data in the operation of the fan page, you are entitled to the rights listed in this privacy policy. If you wish to assert your rights against Facebook, the simplest way is to contact Facebook directly. Facebook is aware of the details regarding the technical operation of the platform and the associated data processing, as well as the specific purposes of data processing and can implement corresponding measures upon request if you exercise your rights. We are happy to assist you in asserting your rights as far as possible and will forward your inquiries to Facebook.

Instagram Page

We operate an Instagram page of Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), to communicate with you and other interested parties and to inform about Ensolia and our range of services.

We process the following categories of data:

• Communication content such as messages and comments • Likes • Profile information such as pictures and other information you have posted • The aforementioned data may also include special categories of personal data, the processing of which is privileged under Art. 9 para. 2 e GDPR.

Due to the constant development of Instagram, the availability and processing of data change, so please refer to Facebook's privacy policy for more information: https://www.facebook.com/about....

Please Note: Even for logged-in users, Facebook determines the IP address of the user. If you are a member of Instagram or Facebook and are logged in to your Facebook profile while visiting our “Instagram Page,” Facebook links your visit with your personal user account.

The legal basis for this data processing is Art. 6 para. 1 f GDPR, based on our legitimate interest mentioned above.

Instagram Insights

Through the so-called “Insights” of the Instagram page, statistical data of different categories is available to us. These statistics are generated and provided by Facebook. This feature cannot be turned off, and the generation and processing of data cannot be prevented. For more information, you can check Instagram.

In the context of processing personal data for Insights statistics, we and Facebook are joint controllers under Art. 26 GDPR. Facebook provides an agreement, which you can find here: Facebook Page Insights Supplement.

A portion of the data collected by Facebook during use is provided to us in anonymized statistical form. This statistical evaluation only concerns the audience, content, and activity on our Instagram page. The evaluation includes the following data:

Number of likes on our photos and videos, number of comments on our photos and videos, number of people who have seen a photo or video, number of times a photo or video has been shared, number of times a photo or video has been reported as spam, number of clicks indicating that the page is no longer liked by the user.

We cannot establish a direct link to individuals, but Facebook can.

Due to the constant development of Instagram, the availability and processing of data change, so please refer to Instagram's privacy policy for further information.

The legal basis for this data processing is Art. 6 para. 1 f GDPR, based on our legitimate interest in communicating with you, informing you, and utilizing Instagram’s reach.

Further Information

We have no influence over data that Facebook processes under its own responsibility according to Facebook’s terms of use. For more details, please refer to Facebook's privacy policy. For data transfers, such as to the USA, Facebook has concluded so-called Standard Contractual Clauses pursuant to Art. 46 para. 2 c GDPR.

To the extent that we process your personal data in the operation of the Instagram page, you are entitled to the rights listed in this privacy policy. If you wish to assert your rights against Facebook, the simplest way is to contact Facebook directly. Facebook is aware of the details regarding the technical operation of the platform and the associated data processing, as well as the specific purposes of data processing and can implement corresponding measures upon request if you exercise your rights. We are happy to assist you in asserting your rights as far as possible and will forward your inquiries to Facebook.

7. Cookies, Third-Party Tools, and Services

a. Cookies

We use certain cookies. Cookies do not harm your computer and do not contain viruses. Cookies help to make our offering more user-friendly, effective, and secure. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are called “session cookies.” They are automatically deleted after your visit ends. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Google Tag Manager

We use Google Tag Manager from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) on our website.

This application manages JavaScript and HTML tags that are used primarily for implementing tracking and analytics tools. The data processing serves the purpose of optimizing and customizing our website according to needs.

The Google Tag Manager itself does not store data. However, it enables the triggering of additional tags that can collect and process personal data.

We base the use of Google Tag Manager on Art. 6 para. 1 f GDPR, as we have a legitimate interest in managing our tracking and analytics tools.

Google may transfer your data to servers worldwide, including locations in countries with inadequate levels of data protection. For data transfers, such as to the USA, Google has concluded so-called Standard Contractual Clauses under Art. 46 para. 2 c GDPR.

For more information on terms of use and data protection, please refer to: https://www.google.com/intl/de/tagmanager/use-policy.html.

Google AdWords

Our website uses Google Conversion Tracking. If you have arrived at our website through a Google advertisement, Google AdWords sets a cookie on your computer. The conversion tracking cookie is set when a user clicks on a Google ad. These cookies expire after 30 days and do not serve personal identification purposes. If the user visits specific pages on our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Therefore, cookies cannot be tracked across AdWords customers' websites. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can personally identify users.

If you do not wish to participate in tracking, you can refuse the necessary setting of a cookie – for example, by adjusting your browser settings to generally deactivate the automatic setting of cookies or to block cookies from the domain “googleleadservices.com.”

Please note that you should not delete the opt-out cookies as long as you do not want to record measurement data. If you delete all cookies in your browser, you will need to reset the respective opt-out cookie.

Right to Lodge a Complaint with a Supervisory Authority

The relevant supervisory authority for us is:

Hessian Data Protection Officer
Gustav-Stresemann-Ring 1
65189 Wiesbaden
poststelle@datenschutz.hessen.de

Changes to This Privacy Policy

These privacy notices are currently valid and were last updated in August 2024. If we further develop our website and services or if legal or regulatory requirements change, it may be necessary to update these privacy notices. The most current privacy notices can be accessed here at any time.

Wir benötigen Ihre Zustimmung zum Laden der Übersetzungen

Wir nutzen einen Drittanbieter-Service, um den Inhalt der Website zu übersetzen, der möglicherweise Daten über Ihre Aktivitäten sammelt. Bitte überprüfen Sie die Details in der Datenschutzerklärung und akzeptieren Sie den Dienst, um die Übersetzungen zu sehen.